Native Adventures Privacy Policy

Last Updated: Sept 2025

Native Adventures LLC (“we,” “our,” or “us”) respects your privacy and takes the protection of your personal information seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or book an experience with us.

What Personal Information Does Native Adventures Collect?

The personal information we collect typically includes your name, email address, phone number, billing address, payment details, and IP address. We treat all of this information with the utmost care and sensitivity.

We may also collect this information to help provide a seamless booking process and to monitor our website traffic. This may include your name, address, phone number, fax number (if provided), email address, IP address, and credit card information.

Concerning credit cards, we only collect this information to process payments and refunds. We respect your financial privacy and never use this information for any other purpose.

Like most websites, our analytics tools may automatically collect location, IP address, and browsing data. This information helps us monitor website performance and improve user experience. It will never be sold or shared outside of Native Adventures.

We are not responsible for surveillance or data collection by third parties unrelated to Native Adventures, including but not limited to your internet service provider, employer, hackers, or government agencies.

As a client who has expressed interest in or booked one of our tours, you may receive communications from us. These may include confirmations, updates, or promotional offers. You may unsubscribe at any time.

When Does Native Adventures Collect Your Information?

  • Automatically: When you visit our website, basic data such as your IP address and location are collected.

  • Voluntarily: When you book a tour, contact us, or sign up for updates, we collect the information you provide directly.

How Does Native Adventures Use Your Information?

We use your information to:

  • Confirm and process bookings.

  • Handle payments and refunds.

  • Communicate with you regarding your reservations.

  • Provide customer support.

  • Send promotional offers or updates (with your consent).

  • Improve our services and understand customer needs.

How Does Native Adventures Protect My Information?

We take the protection of your data seriously. Our website and booking systems are safeguarded against unauthorized access, and we employ secure encryption for financial transactions.

Credit card data is processed using secure, industry-standard systems. We may update our systems and security measures to ensure the highest level of protection.

SMS Communications and Phone Number Usage

Collection and Use of Phone Numbers
By providing your phone number, you consent to receive SMS communications from Native Adventures related to your bookings, updates, promotions, and customer support. Message and data rates may apply.

How We Use SMS Data
We may use your phone number to:

  • Send booking confirmations and updates.

  • Provide customer support and notifications.

  • Share promotions or special offers.

  • Send important alerts or reminders.

Opting Out
You can opt out at any time by replying STOP to any message. You will no longer receive SMS communications except for essential transaction-related updates. For assistance, reply HELP or email us at loke@nativeadventures.com].

Data Sharing and Protection
We do not sell or rent your phone number to third parties. Your phone number is used solely for Native Adventures services. All data is securely stored and protected.

Carrier Disclosures
Message and data rates may apply. Your carrier is not responsible for delayed or undelivered messages.

Does Native Adventures Comply with Applicable Laws?

Yes. Native Adventures complies with all United States laws and regulations, including but not limited to:

  • Fair Information Practices

    • Notify you within 7 business days of any data breach.

    • Notify users via email and/or website notice.

    • Provide a means for redress.

  • California Online Privacy Protection Act (CalOPPA)

    • Provide a link to this Privacy Policy on our homepage.

    • Allow anonymous website visits.

    • Honor Do Not Track (DNT) browser requests.

  • Children’s Online Privacy Protection Act (COPPA)

    • Do not knowingly collect data from children under 13.

    • Do not market to children under 13.

  • CAN-SPAM Act

    • Do not use false or misleading headers.

    • Do not use deceptive subject lines.

    • Clearly identify marketing messages.

    • Provide opt-out instructions and honor them promptly.

    • Include our location in communications.

    • Monitor compliance of third parties working on our behalf.

Updating or Removing Your Information

If you wish to be removed from our mailing list or update your information, please email us at loke@nativeadventures.com.